Billing and Payments

View your current plan

Open Billing from your profile or user menu. You will see:

• Active plan (Free, Plus, or Ultra)
• Renewal date if applicable
• Message and memory limits for your tier

Subscribe or change plan

1. On the billing page, choose the plan you want.
2. You will be redirected to Stripe for secure checkout.
3. After success, you return to Narra with your updated plan.

Stripe customer portal

If you already have a subscription, use Manage subscription to:

• Update payment method
• Change plans
• Cancel renewal

Payment unavailable

If payments are disabled in your deployment or region, you will see a notice on the page. The Free plan continues to work normally.

Cancellation

When you cancel, you keep your paid plan until the end of the billed period. After that, you move to Free.

Invoices and billing support

For billing issues, write to contact@narra.talk including your account email and, if possible, your Stripe transaction identifier.